Privacy Policy

1. Introduction

GRC Wireless Inc. (“GRC Wireless,” “we,” “our,” or “us”) operates the website SmartphoneRecycling.com (the “Website”). We respect your privacy and are committed to protecting the personal information you provide when participating in our device recycling and buyback programs.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

When you participate in our services, we may collect the following information:

• Name

• Company name (if applicable)

• Shipping address

• Email address

• Phone number

• Device and transaction information

• Shipment tracking information

• Communications submitted through forms or email

We collect only the information reasonably necessary to operate our services.

3. How We Use Your Information

GRC Wireless uses participant information solely for the following purposes:

(1) Shipment Processing: To create, manage, and track shipments related to device recycling or buyback transactions, including generating shipping labels and coordinating logistics.

(2) Communication with Shipping Providers (FedEx API): To transmit required shipment data to third-party shipping providers, including FedEx, through secure API integrations for label generation, shipment tracking, and delivery confirmation. Only information required for shipment fulfillment is shared.

(3) Direct Marketing Communications: To communicate directly with participants regarding program updates, service offerings, recycling or buyback opportunities, and related promotions from GRC Wireless. Participants may opt out of marketing communications at any time using unsubscribe links or by contacting us directly.

4. Information Sharing

We do not sell, rent, or trade personal information.

We may share information only with:

• Shipping carriers (such as FedEx) solely for shipment fulfillment

• Service providers who assist in operating our website or communications systems, under confidentiality obligations

• Authorities when required by law or legal process

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain participant information only as long as necessary to complete transactions, maintain business records, comply with legal and accounting obligations, and support ongoing participant relationships and communications.

7. Your Privacy Choices

You may request access to your personal information, request correction of inaccurate information, request deletion of your information (subject to legal or transactional retention requirements), and opt out of marketing communications at any time. Requests may be submitted using the contact information below.

8. Cookies and Website Analytics

SmartphoneRecycling.com may use basic cookies or similar technologies necessary for website functionality and performance. These technologies do not collect sensitive personal information.

9. Children’s Privacy

Our services are intended for business participants and individuals age 18 or older. We do not knowingly collect personal information from children under 13.

10. California Privacy Rights Notice (CCPA-Style Disclosure)

Although GRC Wireless Inc. is not currently subject to the California Consumer Privacy Act (CCPA), California residents may request access to or deletion of personal information we maintain about them by contacting us using the information below.

GRC Wireless Inc. does not sell personal information.

We will make reasonable efforts to respond to verified privacy requests consistent with applicable law.