We have developed a unique hybrid approach to data security & erasure, based on the specific needs of our diverse participants. We offer a Standard Data Erasure option and a Certified Data Erasure option, which are explained as follows:
*Under our Standard Data Erasure policy, we factory reset or physically destroy most devices, but we may sell selected older, damaged & locked devices to third party refurbishment companies who specialize in these devices and erase the data when applicable. The resale of these devices allows us to maximize our recycling proceeds, which in turn maximizes the financial payout to our participants. Our Standard Data Erasure process is an integral part of our Incentive Based RecyclingSM system, which holds that the only solution to sustainable, long term device recycling is strong financial incentive to the recycling entity.
Under our Certified Data Erasure service, we factory reset or physically destroy all devices. If we cannot factory reset a damaged or locked device at our facility, it will not be sold ‘for parts’ to a refurbishment company. These devices are shredded. As such, no recycling proceeds are realized from the sales of the devices, which may reduce our payout by up to 20%. The actual payout reduction depends on the condition of the devices.
The factory reset process, when employed by our technical staff, erases all personal data on the device. (Please note: The factory reset process, while removing all personal data, may not remove the activation lock on activation locked devices (e.g. iCloud lock, Google lock, or DEP lock). These factory reset devices are sold ‘for parts’ to select refurbishment companies, who demanufacture the devices to reclaim the parts. While activation locked devices cannot be reactivated or reused as functioning devices, they are an essential source of repair parts and a critical component of our Incentive Based RecyclingSM model.